IowaWORKS website restored after outage | national news


The Iowa State job search website has been restored, Iowa Workforce Development announced Monday.

On June 26, the The website was taken down due to a cyberattack targeting Geographic Solutions Inc., or GSI, the Florida-based company that runs the site.

The issue was “resolved after close coordination between GSI and the state,” the Monday statement said.

GSI said no personal data was accessed or retrieved from its network operations center, according to the statement.

IWD also said the agency found no evidence to suggest that “sensitive customer or end-user information” was affected.

According to IWD, the outage had no effect on the payment of unemployment benefits to Iowans, but disrupted the weekly submission of ongoing unemployment claims and hampered the job search process for individuals.

Iowans can once again use the website to search for jobs and log their job search activities.

The statement said that due to the outage, people filing weekly claims will once again be required to report their re-employment activities on from Sunday July 24 for the previous week.

Individuals who submitted an initial application from Sunday, June 26 through Friday, July 15 are encouraged to log into the website and ensure they have an active resume visible to employers, the statement said.

“The state continued to review the circumstances surrounding the outage and to ensure that continuity plans continue to be updated,” the statement said.

Job seekers with questions should contact IWD Customer Service at [email protected] or 1-866-239-0843.


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